Return on Investment »
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Advancing Emergency Medical Leadership Through Coaching: Results of an Action Research Study
This article describes an action research study which examined the effectiveness of professional coaching relationships as a means to create greater leadership capacity among emergency medical services (EMS) leaders in Canada
Read More »Assessing the Effectiveness of Organizational Coaching Programs
In this essay I identify and review a series of appreciative concepts and tools that can open opportunities and reduce threat by making the evaluative process clearer and more supportive when reviewing an organizational
Read More »Coaching in Organizations: A Status Report (Past, Present and Future)
The field of professional coaching has matured during the past decade. Now seems to be an appropriate time to offer a status report concerning the past, present and future of this emerging human service
Read More »Coaching Questions: Identification of Client, Audience,Stakeholders and Accountability
The following set of questions should be considered by the person doing the coaching and in most instances should be directly addressed by the person receiving the coaching services
Read More »Coaching Questions: The Exiting Process
A set of 10 questions is offered that should be considered by a professional coach in bringing a coaching engagement to a close
Read More »Intentional Analysis: A Comprehensive and Appreciative Model for the Evaluation of Organizational Coaching Programs
I propose that evaluations of coaching programs conducted in organizational settings can best be systematically conducted by deploying a process called Intentional Analysis. I further recommend a twelve-step process that enables the leaders and stakeholders of
Read More »Results: Why Leaders Need to be Great Coaches
Organizations of every size are interested in increasing bench strength, improving succession planning and elevating performance of employees at all levels
Read More »Ten Ways to a Greater ROI on Professional Coaching
Coaching provides a customized development process for the individual as well as a confidant for the most senior level staff members.
Read More »The Business Case for Coaching
Organizations spend large sums of money to hire coaches for top executives in an effort to improve these abilities. Are coaching programs effective in improving bottom line performance for organizations
Read More »The State-of-the-Art in Return on Investment (ROI) in Coaching
Return on investment studies are often used to justify the business case for coaching interventions. Here’s a summary of what’s really known about
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