Executive Presence »
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Let’s learn what we can from man’s best friend and see what we can apply to our work and home lifeRead More »
What if our awareness of the other person alerts us to defensive responses that are getting in the way of our desired outcomeRead More »
Assuming nothing, we approach the conversation with openness and curiosity, both absolutely essential for a true exploration of the context of the problemRead More »
At some point in every training, I ask the question, “When is anger appropriate in the work place?” In every training so far, the response has been, “Never.” Good to hear; yet, despite thisRead More »
We cannot afford to lose it to reactivity, hostility, and blame; rather, it is the best tool we have to create excellence with our employeesRead More »