Home Applications Personal & Life Coaching The Coaching Tool Box:12 Steps to Emotionally Intelligent Healthcare

The Coaching Tool Box:12 Steps to Emotionally Intelligent Healthcare

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The takeaway

We need to understand and be prepared to respond to emotionally charged events in patients’ lives because these will affect their satisfaction, well-being, and clinical outcomes. This involves hiring and training the right people, putting the right services into place, and monitoring outcomes, always asking the question, “Are we meeting your needs?

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