On February 16, 2011 we held a digitally interactive mastermind call featuring Joyce Odidison. We had 45 Leading Coaches register for the call, and we tried something new: interacting on the Leading Coaches’ Facebook page while on the call with Joyce.
You can listen to the recording here – simply push play on the player below.
Canadian Leading Coach, Joyce Odidison of IWS (Interpersonal Wellness Services Inc.), spoke with us about her program for coaching high conflict clients. As the field of coaching expands, it has become apparent that there is an increasingly growing group of individuals who are not adequately served. These individuals have been labeled “uncoachable”, high conflict, resistant or disengaged. These individuals are “sent” to coaching via referral, recommendations or directives, and for many it is a condition to their continued employment. Most of these individuals have had little success in mainstream programs, have exhausted workshops, EAP, counseling and in some cases therapy, yet their negative patterns and inability to develop and maintain good working relationships persist. Joyce shared concepts, tools, and practices for working effectively with these resistant clients.
PDF DOWNLOAD — ACCESS THIS MODEL FROM THE CALL WITH JOYCE: IWQ_Instrument_no_bleed-1
Joyce’s book explains more: Interpersonal Wellness System
Responding to the Growing Need for Remedial Coaching
More than 75% of clients who enter coaching in the corporate setting are either sent, referred, requested, suggested or mandated and they often display some resistance to the coaching process. This means that coaching in the corporate arena is very often not voluntary and a substantial number of these coaching requests are for remedial outcomes. Remedial coaching requests can vary from repairing poor working relationships, changing negative patterns and attitudes, resolving conflicts, developing interpersonal skills, to improving personal wellness.
These employees are “sent” to coaching via referral, recommendations or directives, and for many it is a condition to their continued employment. Most of them have had little success in mainstream programs, while some have exhausted, workshops, EAP, counseling and in some cases therapy, yet their negative patterns and inability to develop and maintain good working relationships persist. These individuals have been labeled “uncoachable”, high conflict, resistant or disengaged.
Have you ever been called upon to coach employees only to realize that they don’t care for the process, don’t want to work with you and their personal goals are very different from their corporate goals? If you are a coach who wants to expand your services to include remedial coaching or working with resistant clients, then you will want to access the recording of our Mastermind call to learn about our strategies for remedial coaching.
The Interpersonal Wellness System Coach training program (IWSC) is designed to aid coaches who want to specialize in remedial coaching. The IWP practitioner program is a 30 hour coach training program exclusively designed for ICF certified coaches at the ACC level and beyond, who have a sound coaching knowledge, to expedite their training and hone this specialty.
With the impending rise in depression and manifestations of anger in the workplace as predicted by the World Health organization by 2020 (possibly the largest human social epidemic of the next decade), it is expected that calls and requests for remedial coaching will catapult. A growing number of organizations already utilize remedial coaching and more coaches who are trained and specialized will ensure that the growing need for remedial coaching can be met. Prepare yourself for the new wave of coaching calls that will see you helping to reach those to whom coaching has of yet, not been an option.
The mastermind call is scheduled for February 16, 2011 from 11am – 12noon CST. Join us and learn how to give your clients more tools, and equip them for success, also discover tools to market yourself to organizations as a remedial coach. If you can’t make this call, sign up anyway, so you can later access the recording.
ABOUT JOYCE:
Joyce Odidison is a Conflict Analyst, Strategist, Speaker and Coach. She has spent more than 15 years working and researching extensively in the field of Conflict Management. As the President and CEO of Interpersonal Wellness Services Inc. Joyce holds a Bachelor’s degree in Conflict Resolution, a Master’s degree in Conflict Analysis and Management and is a trained Mediator and Professional Certified Coach (PCC) with ICF. Joyce is a mentor coach and the creator of the Interpersonal Wellness Coach (IWC®) training program, a niche-building opportunity for coaches who wish to develop specialized skills for working with difficult and resistant clients. This process has been proven to be very successful, when working with clients in the corporate arena.
After working with difficult and high-conflict clients for many years, Joyce developed the Interpersonal Wellness System model®. The model is the foundation for the Interpersonal Wellness Coach program. It is also the basis of the Interpersonal Wellness Quotient (IWQ) an assessment instrument – that help clients take ownership, by measuring their capacity to contribute to the wellness of their relationships. The model also serves to accelerate results for employees at every level of an organization who need to develop interpersonal skills into competencies. This is especially effective when working with clients who have had recurring conflicts, angry outbursts, disrespectful conduct, bullying, harassment, ethical breaches and poor interpersonal skills.
Joyce has helped numerous resistant and hard-to-coach clients maximize their success and realize improved relationships at work, in teams, at home, in committees and in groups. She has helped her clients gain interpersonal intelligence, negotiate difficult workplace conflicts, create collaborative working groups, mediate highly charged disputes, and improve interpersonal competencies.
Joyce has also designed conflict management systems, leadership and management coaching/mentoring programs as well as anti-harassment and respectful workplace programs for corporate clients. Joyce brings a diverse perspective to her work, with experience as a former instructor of both Conflict Management and Sociology at the university and college levels. This has been instrumental in her design of the Interpersonal Wellness Coach training program, which offers a great learning opportunity for coaches seeking to provide remedial and corrective coaching to resistant clients. The program offers a wonderful marriage of coaching and conflict management theory and practice.
Joyce is also the author of two books: Getting Ready for Mediation, 2004 and Interpersonal Wellness System – A Coaching Tool Kit, 2010.
Joyce is an engaging, creative and innovative individual with a contagious passion for life, and for helping people develop and maintain great relationships while optimizing their life success. www.interpersonalwellness.com
Coaching Resistant Clients through: Interpersonal Wellness System Coaching
Have you ever been called upon to coach high conflict clients? As the field of coaching expands, it has become apparent that there is an increasingly growing group of individuals who are not adequately served. These individuals have been labeled “uncoachable”, high conflict, resistant or disengaged.
These individuals are “sent” to coaching via referral, recommendations or directives, and for many it is a condition to their continued employment. Most of these individuals have had little success in mainstream programs, have exhausted workshops, EAP, counseling and in some cases therapy, yet their negative patterns and inability to develop and maintain good working relationships persist. A growing number of organizations are thrilled to have the Interpersonal Wellness System (IWS) coaching niche available, and more coaches trained in the IWS method will ensure that the growing need for remedial coaching can be met.
The Interpersonal Wellness Practitioner (IWP) program is a condensed version of our Interpersonal Wellness Coach training program exclusively designed to help certified coaches expedite their training to coach high conflict, difficult and resistant clients successfully. Coaches will be able to gather information on the IWS coaching concept tools and practice for working effectively with resistant clients.
Joyce Odidison, MA, PCC Conflict Analyst, Strategist, Speaker & Coach