Human factors, leadership, and communication are the top three contributors to unexpected events in a healthcare setting that kill or harm patients. …
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Research
Using Nervous System Science to Help Coaching Clients Locate Creative Energy Reserves
We used to picture that our nervous systems created one continuum of energy within our bodies, ranging from highly active states to sluggishly passive states. New science helps us see that we actually…
Case Studies
Hard Cases: What Happens When a Medical Mistake Has an Unthinkable Outcome
We physicians live in a blame and shame world, a rigid hierarchy, one where Mistakes. Are. Not. Allowed. …
Tools
Coaching Tool: Virtual Groups
Jennifer Britton is one of the popular speakers at WBECS, and has shared this coaching tool with us! Tool title: Group Development and Tuckman’s Model in the Virtual Domain The tool is a PDF you…
Marketing
Five Signs That Measuring the ROI of Coaching is Critical to Your Success
Article written by Lisa Ann Edwards, February 2017 Discover how to measure both qualitative and quantitative results of your work, prove the impact of your coaching in any boardroom and use reliable d…
Concepts
X. The Enduring Role of Generativity One
The first role of generativity not only doesn't go away; it provides many of us with an opportunity to "do it better" as we grow older. …
Applications
Conversational Intelligence Coaching Methodology Immersion Experience for Coaches
Conversational Intelligence® is a revolutionary coaching methodology developed by Dr. Judith E. Glaser, that allows you to leverage the power of neuroscience to create rapid, transformational shifts w…
Leadership
Issue Two: Leadership is a Contact Sport
By Marshall Goldsmith Continual contact with colleagues is so effective in helping leaders develop that they can succeed even without a large, formal program. Leadership is a relationship not between …
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Alexander Ku: Great article Sally. I am an operations leaders working closely with physician l...