During a leadership coaching or consulting relationship, coaches and consultants will often ponder why their clients behave the way they do, and more importantly, coaches or consultant may struggle with how to shape these behaviors to help clients be more successful. It may appear an obvious and easily answered question, but how many of us deeply understand the factors that …

In my previous essay on “the crisis of expertise”, I not only commented on leadership hubris and over-confidence, but also that many people (especially lay-people in the context of a specific complex topic) are often blatantly ignorant and largely unaware of their ignorance. A phenomenon in our modern digital world, is that information – and misinformation – is rapidly accessible …