The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs by Dr. Marcia Reynolds – A Sample Chapter
Introduction What Is Good about Discomfort? The Discomfort Zone is the moment of uncertainty when people are most open to learning. On the day I resigned from my last corporate position, one of the vice presidents came into my office and said, “You can’t go. Who will I talk to?” I recalled our first heated encounter five years earlier when …
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