In my previous essay on “the crisis of expertise”, I not only commented on leadership hubris and over-confidence, but also that many people (especially lay-people in the context of a specific complex topic) are often blatantly ignorant and largely unaware of their ignorance. A phenomenon in our modern digital world, is that information – and misinformation – is rapidly accessible …

At some point, instead of following sound logic, we embrace our instincts and impulses. We often fail to consider all facts, and we are influenced by our biases.

We concentrate in this third study on responses to two Development of Coaches Survey questions that focus on the sources of influence in the career of professional coaches.