“What do you celebrate?” The top five answers I hear from my coaching clients, primarily high-performing business professionals, are “birthdays, anniversaries, holidays, graduations and other special occasions.” “And anything else?” I ask next. This question often elicits a puzzled expression or blank stare. “What about celebrating work accomplishments?” I query. “Do you pause to acknowledge successes of any size, such …

When it comes to understanding why people do what they do, we cannot ignore the biological reasons for behavior. Leaders need to take into consideration physiological responses both in the environments they create and the requests they make to individuals within the organization.

Imagine that we are a year into the future. We implemented the plan as it now exists. The outcome was a disaster. Please take 5 to 10 minutes to write a brief history of that disaster.