The International Coach Federation (ICF) developed standards to assure that coaching training programs follow guidelines such as providing mentor coaching to participants.

Listening does not cause culture change. Listening is culture change. Culture changes in the very moment you listen, not later.

Listening is a culture that may feel new, but it is critical for visioning and taking action. What’s happening now and where do you want to go are questions leaders need to ask and listen for answers.

I'm all for suppressing terrorists and their supporters, any way we can. I'm also for taking responsibility for alleviating the conditions that cause them to be this way wherever that is possible.