William Carrier and William Bergquist [Guest Editor: John Lazar] “What’s the point of all this, anyway?” If you’ve ever heard the question—and we’re pretty sure that we have all heard that at least once—you already knew that you were in trouble.  Your questioner couldn’t see the brilliance of the project you’d produced; or he’d missed the exquisite reasoning in your …

Sector: Public Sector – Not For Profit Roads Agency Assignment: Data analysis, creation of Performance Reviews and Annual Report, Newsletters and a UK-wide Conference Period: 2011 Background This organisation presents in-depth performance analysis to its external stakeholders on a quarterly basis. Due to staff movements during the early Spring of 2011, the final quarter and full year analysis for the …