An example of differentiation of role is performance management. As noted, any of the roles can be appropriate for addressing performance management issues. If the issue is ongoing and has received previous interventions, moving to progressive discipline or a more structured supervisory approach would be required. A mentor might provide feedback about a performance issue they witnessed or heard about anecdotally. A coach may be brought in to support desired change to habits and behaviors that are impacting an individual’s ability to work well with his/her peers.
The complete article with tables identifying the relationship between various organizational tasks and the role of supervision, mentor and coach can be found in the downloadable document to be accessed by clicking on the button below.
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