Home Concepts Decison Making & Problem Solving A crisis in the rejection of expert knowledge, and the acceptance of “Google-fueled, Wikipedia based, Blog-sodden” information

A crisis in the rejection of expert knowledge, and the acceptance of “Google-fueled, Wikipedia based, Blog-sodden” information

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Conclusion

Sifting through the various perspectives from authors quoted in this essay, it is apparent that there is a dangerous imbalance in the relationship between so-called experts, leaders-decision makers and lay-people. This imbalance urgently needs to be corrected, understanding that solutions, certainly in society, take time to implement. The dynamics and solutions in this relationship are numerous and complex:

  • Experts in all complex fields are desperately needed
  • There is added benefit to good decision-making when experts and leader-level decision-makers are not the same person. Experts advise, leaders decide.
  • Laypeople (citizens or employees) must be in a position to debate advice or experts and decisions of leaders – however, rules must apply to these debates.
  • One of the most critical rules of these debates is the need for lay-people to do their homework – ignorance and laziness (including dependence on “Google-fueled, Wikipedia based, Blog-sodden” levels of knowledge) is damaging to this process of advice and decision-making.
  • Powerful techniques and tools are very useful in the process of accumulating information and making sound decisions (see Appendix below)
  • It is important for experts and laypeople alike to understand – at a basic level – how bias and noise impact our thinking and decision-making. This understanding enhances our willingness to adopt the processes, rules and techniques that can dramatically improve the dynamic between experts, leaders and laypeople.
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