All of us have people in our lives who drive us crazy. We’ve spent hours reliving the unfair, unappreciative, inconsiderate treatment they have inflicted on us. But getting mad at this person makes just about as much sense as getting mad at a chair for being a chair. She is who she is. If we had her genes, her background, and her parents, we would be her. It’s not easy, but you can do it. Suppress your inclination to speak when angry; bite your tongue. Once you appreciate the payoff of saying nothing (that silence keeps you from alienating people and damaging your own success), you have a chance of getting better!