This same analysis is conducted with each of the other elements as they relate to all of the other elements in the matrix. Not only does the cross-impact consideration of each element with the other elements provide a client with a clearer sense of the interdependence of the system’s elements, a cross-impact consideration also provides an even broader, systemic portrait. If the matrix is filled with up-arrows, then we find the portrayal of a highly “enmeshed” system in which action taken about any one element in the system will spread quickly to other elements—a “pinball effect”. Conversely, if the matrix contains many down-arrows, then a condition of “win-lose” is being portrayed. The elements operate in opposition to one another. As a result, one must carefully prioritize one’s actions, for whatever actions one takes, it is likely to negatively impact other parts of the system.
There are also matrices in which many “0s” are prevalent. This matrix represents a “disengaged” system. Nothing relates to anything else. This system can be treated as complicated rather than complex. In such a system, planning requires a set of independent actions, as well as careful consideration of the action that should be of the highest priority. The “disengaged” status of this system also suggests that some work might need to be done that yields good reasons for cooperation among the elements and provides a heavy dose of integrative thinking regarding the overall purpose and welfare of the system.
Conclusions
The systemic portrait that a force field analysis and cross-impact analysis yield is likely to reveal something about the emotional life, psychosocial templates, and dominant anticipations that underlie the operations of this system. If many forces (both positive and negative) are found on the force field chart, then one must wonder about the potential dominance of an external locus of control. Having completed the analysis, one imagines standing on the bow of a ship that is being tossed about in a stormy sea. Fair weather and a favorable wind are anticipated, but they have not yet arrived. We feel powerless and dependent on the weather. Perhaps another ship will come to our rescue.
On the other hand, a chart that contains few positive or negative forces suggests that movement is in ‘your hands.” This means that one might not need to do anything more at this point than “get on with” movement to the desired goal. However, there might be some hesitation in moving forward (which probably helped to motivate the engagement of this analysis in the first place). Under these conditions, a new analysis might be conducted that focuses on forces that are operating inside one’s head and heart.
A polystatic perspective is particularly valuable in this regard. Several tough questions might be engaged: Are there any anticipations that you have which could block your movement forward to your desired goal? Are the blocks you anticipate based in large part on a valid assessment of what is out there in the environment? If so, then perhaps a return to the original force field analysis is required. Are the anticipated blocks instead based primarily on something that you “feel” or some powerful emotions that are associated with movement toward (or achievement of) the desired goal? If so, then the new Head-and-Heart force field analysis should be conducted.
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