Mid-Level Leader: Senior Manager or Function Head
Interpersonal relationships, listening skills, empathy
Influence
Communication skills
Self-awareness
Delegation, empowerment
Building effective teams
Motivation and engagement
Working with uncertainty and ambiguity, decision skills
Mentoring, developing internal talent, succession
Time and energy management
What characterizes the coming business climate?
Several factors in the emerging business climate are dramatically changing what it means to lead. One is the accelerating volume of information that leaders must master and manage. Every week, the world’s population will create and transfer as much new information as was previously created in an entire year. By next year, we will create and transfer what was a year’s worth of data every 10 minutes. In the one minute it takes you to read this page, more than 2 million searches will be made, 47,000 apps downloaded, 48 hours of video uploaded, 571 new websites created, and 204 million emails sent—that’s every minute of every day. By 2020, the amount of digital information created and stored each year will require 44 times as much storage as what was required in 2009 (Ernst and Young 2011).
The Industrial Internet and social technologies, such as Facebook, Twitter, and LinkedIn, have created accelerated connections that are expanding expectations that leaders will show up effectively, coherently, and even entertainingly across multiple channels of communication while managing the effects of the consequent increase in transparency and exploding barrage of information.
Change has driven business growth since the Industrial Revolution began. But today’s Internet-driven clocks are racing at an unprecedented pace, accelerating speed to market, speed of demand fulfillment, and speed of processing payments. New business models, particularly out of Asia, are becoming more widespread and gaining influence (Hay Group 2011). Skills identified as being in high demand over the next five to ten years include digital business skills and the ability to consider and prepare for multiple scenarios (Oxford Economics 2012).
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