We all have those frustrating conversations that lead nowhere. What we get out of the actual conversation is far from what we intended. We hope to get some answers and often leave frustrated when we don’t. It doesn't have to be that way for either side. Hopefully, following this simple guide can create positive outcomes for both participants, a win-win.

Judith E. Glaser is the creator of the popular CIQ (Conversational Intelligence) and one of the most popular speakers at WBECS.  She has shared this coaching tool with us! Tool title: Discovery Innovation Tool The tool is a PDF you can download using the red button at the bottom that says, “Download Article” Tool Benefits: Over 70 thought provoking questions to …

Here are some excerpts from a Book of Universal Wisdom translated so people can practice it.

How do we lead, consult and coach with in widely differing settings in which organizational culture varies and organizational structures and processes vary so widely?

One thing that has become quite apparent to me as a coaching relationship develops is learning where the comfort zone is for my client and subsequently how to ask the right questions to move him outside of his comfort zone and to enhance thought. I frequently ask questions or create scenarios that encourage my client to look at a different …

The clearness process offers a gentle way in which a professional coach can encourage increasingly deeper reflection on the part of their client, without violating the basic premise of this peer-based approach that one need not be an expert or authority to be helpful to another person in an organization