There are numerous situations we face at work, whether as an entrepreneur, an employer, a manager, a leader, an employee or a member of a project team where we need to build coalition with others.

Nearly a century ago, Edward Thorndike (1917) published his findings of a connection between work and satisfaction in the Journal of Applied Psychology. The precursor to Thorndike’s research on job satisfaction was his studies of animal behavior, which led to the formulation of his Law of Effect (1911). The Law of Effect states: 1) responses that are followed by satisfaction …

Assuming nothing, we approach the conversation with openness and curiosity, both absolutely essential for a true exploration of the context of the problem