This goes for the hosts and guests, so the desire to earn a positive review is inherent on both sides. For the host, positive reviews attract more potential guests. And seasoned guests with good reviews are more likely to have first pick of available rentals or be offered a better rate. In this community, clout = currency. The end result is that hosts are inclined to offer excellent customer service while guests are inclined to treat the rental home as they would their own. In some cases they even leave the space cleaner than they found it!
This all may seem very counter-intuitive to what we would assume, but that’s what makes it very exciting. Once you take part in the share economy any preconceived notions you may have are soon shattered. This is a completely new and refreshing way of participating in a global economy. By its very nature the share economy is based on building connections and creating win-win situations. This alone could be one of the driving factors in its rapid growth.
Perhaps many consumers are just tired of the win-lose mentality of the old system, the feeling of buyer’s remorse or the sheer lack of available choices. It might certainly appear that way, and the impact this could have on our collective mentality could be very positive and far-reaching. As more people take part in this new sharing marketplace, the more they may welcome the idea of community and creating win-wins.
Almost anything you own could eventually be shared with the right software application. Have a boat? List it on GetMyBoat.com (yes it’s a real site). As one Airbnb user states in a recent article, “We’re shifting from an ownership society to a sharing economy. I think the idea is that you know, historically, people buy houses and they buy cars and they buy power tools and they buy golf clubs they use three times a year. And it’s actually a pretty inefficient way of using those goods.”[2]
He’s right; inefficiency is another key issue with our current state of capitalism. Nature loves efficiency, and as a species we were sharing and bartering long before the invention of money. So this may simply be a matter of returning to our instinctual roots, thus giving rise to a much more natural economy where money is not the only thing of value.
I could continue to cite more examples of why the share economy is here to stay, such as the buying habits of Millenials, but in the end I believe it’s all about empowerment. Consumers are being empowered through having more choices as well as the means to generate income from their own resources on their own time. All of this translates into something we all want: FREEDOM.
With the usual media focus on economic disparity and forever peddling a doom-and-gloom future outlook, this may very well be the boon that’s needed to move us towards the realization that all is not lost. We may not be out of the woods just yet, but it seems that many are beginning to experience the truth, that the forest is way greater than the sum of its trees.
Now what are we waiting for? Let’s get sharing…
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[1] Article: Airbnb And The Unstoppable Rise Of The Share Economy (by Tomio Geron in February 11, 2013 issue of Forbes)
[2]Article: Airbnb users share tips…and the wealth. (April 7, 2014 article by Heather Long on CNN Money)
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