In my 20+ years of experience I have found that Mentoring is the most effective way to affect change in an organization. In this eBook you will find 8 Success Factors that must be addressed in order for any Mentoring program to be successful. You will also find first steps on how to ensure your Mentoring program is successful in all eight areas. Copyright, Mindy L. Zasloff, MBA.
8 Success Factors for MENTORING
A complimentary eBook by Mindy Zasloff, Mentoring Practice Leader and Senior Consultant for Strategic Partners, Inc.
Culture * Leadership * Management Practices * Systems * Organization * Communication * Roles * ROI
CULTURE
cul*ture |ˈkəl ch ər|
n. the distinctive ethos of an organization that influences the level of formality, loyalty, and general behavior of its employees.
Determine what type of mentoring program would work best in the organization: one- to-one, peer, group, reverse…
Conduct a cultural assessment
Outline recommended changes to the culture to prepare for one-to-one, peer, reverse or group mentoring
Understand the mentoring needs of the various generations
LEADERSHIP
n. process of social influence in which one person can enlist the aid and support of others in the accomplishment of a common task.
Engage and train leaders in their roles in implementing mentoring
Brief leadership on their responsibilities to support the process
MANAGEMENT PRACTICES
Man*age*ment |ˈmanijmənt|
n. the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively.
Examine management practices such as performance management systems, individual development plans, and make recommendations as to how to reinforce mentoring
SYSTEMS
n. a set of connected things or parts forming a complex whole, in particular.
Recommend and implement on-line matching systems
Design and implement web- enabled, on-line support and special tools that will reinforce the mentoring program
ORGANIZATION
n. a social group which distributes tasks for a collective goal.
Provide training to help facilitate mentoring throughout the organization
- Goal Setting
- Establishing commitments
- Conversation Starters mentors and mentees
- Troubleshooting/dealing with problems in the mentoring relationship
- Encouraging dialogue/listening
- Sharing stories and experiences
- Connecting with others
- Debriefing learning experiences
Provide in-depth training to facilitate the start-up of the mentoring relationship including:
Provide online tools to help
COMMUNICATION
n. the successful conveying or sharing of ideas and feelings
Assist in putting together a complete communication plan for the process
ROLES
n. the function assumed or part played by a person or thing in a particular situation.
Outline the roles of the mentors, mentees, supervisors, leaders, etc.
Train people in their roles
ROI
n. a performance measure used to evaluate the efficiency of an investment or to compare the efficiency of a number of different investments.
Decide upon the measurements/success factors that will be used to evaluate the mentoring program
Conduct a ROI assessment
Write a report on the assessment and make recommendations to increase the ROI
Design and Provide mentoring sustainers:
- Monthly or quarterly calendar of learning activities
- Webcasts on variety of development topics (job satisfaction, identifying interests, job enrichment)
- Coaching for mentors and mentees