On February 16, 2012 we held a digitally interactive mastermind call featuring Leading Coach Tom Finn. We had 35 Leading Coaches register for the call, and we interacted on the Leading Coaches’ Facebook page while on the call with Tom. If you want to see the notes posted on the Facebook page, you can scroll to the bottom of this page, as I’ve re-posted them there. Just keep in mind you’ll need to start at the bottom and read upward, as they are posted in reverse chronology per Facebook’s setup.
You can download the recording here or simply push play on the player below to listen to it now.
TOPIC: Cluing In to Culture; How a Global Workplace Influences Coaches and Their Clients
To order Tom’s book, go to http://www.areyouclueless.com/order_the_book2.php or Amazon.
Tom Finn, author of Are You Clueless? 7 Clues to Profit, Productivity, and Partnership For Leaders in a Multicultural World discussed: How to be an inclusive coach in a world where differences from gender to generation can have a major influence on your coaching client or his/her employees…or you!
1) An overview of “the clueless factor” of Tom’s book – that we can all be clueless to those different from us – and its impact on coaching.
2) Common cross-cultural patterns to look for when you are coaching.
3) Discussion and Q&A with Tom on how and when cultural, personal, and organizational differences may influence you in your approach or your coaching client in their progress.
This session was an optimizer for leading coaches. Tom added to your repertoire in a global marketplace. Don’t be clueless – clue in to culture in your coaching.
Here are the slides from this call:
You can order Tom’s book on Amazon here:
About Tom Finn
Tom Finn has consulted to leaders and teams of all levels in the United States, South America, Central America, and Asia for more than 20 years. His clients have included Booz | Allen | Hamilton, ETrade Financial, General Dynamics Land Systems, Inova Health Systems, Texaco, Verizon, The World Bank, and the Argentine Education Ministry.
Tom is an executive coach and consultant who improves performance of leaders and organizations by developing skills and plans to succeed in a global marketplace.
Tom has twenty seven years of experience as a consultant, trainer, and coach. He is an author and former organization development consultant of Westinghouse Electric Corporation. Tom has consulted to clients on organization system change efforts, coached leaders, led team building efforts, and trained thousands in leadership, positive influence and communication, and cultural diversity He is the author of Are You Clueless? 7 Clues to Profit, Productivity, and Partnership for Leaders in a Multicultural World (Kells Castle Press, Mar 2008). Clueless is a guide leaders can use every day for managing diverse and global workplaces. He coaches leaders on handling overload and pressure through a unique coaching approach called LifeLine. www.lifelineconsulting.com
Tom has coached and trained leaders and employees at all levels of organizations. Some of his clients include The Weather Channel, Verizon, Inova Health System, International Paper, Prudential, Booz| Allen| Hamilton, NASCAR, Harvard University, ETrade, Barnett Banks, and US government agencies. Tom has an interest and skill in international relations and business, and has coached and trained leaders in Spanish. His international clients include the World Bank, the Education Ministry of Argentina, Civilian Personnel Union, Argentina, and private/public sector leaders in six other Latin American countries and Pakistan.
Tom has a B.A. in international relations from Brown University and an M.S. from Georgetown University. He is fluent in Spanish and does much of his work in that language. He is a member of NTL Institute, one of the leading professional groups in the field of organization development. He is certified on the Myers-Briggs Type Indicator instrument, FIRO-B, and MFS, a software program for providing feedback to leaders.
Notes from Facebook page
www.lifelineconsulting.com how people handle pressure in the workplace
lifelineconsulting.com
A woman wasn’t give a promotion. She was told her performance was good enough, but she was told she’s too emotional for the position. Sort what level of org dynamics is most at play and coach accordingly.
Solutions: Story about the restaurant for men.
monitor your own comfort level so you as a coach don’t fall into denial
Assessing. Noticing Patterns. Solutions or Shifts.
Personality, presence, interpersonal interactions. Goals, patterns, help them towards their goals. Second level is group level…it’s possible your group identity will affect your ability to succeed. Add awareness of that to your coaching.
Use your radar!
It’s not the culture, it’s the patterns!
Cultural Cluelessness is NOT KNOWING what you don’t know about cultural identity and its impact
we’re not just talking about a person’s goals, we also need to be aware of how these cultural factors influence how a person sees themselves or succeeds
educational background, race, languages, accents, sexual orientation, class, religion, physical and mental ability, gender, headquarters v. field, support v. technical or program, age and generation
Our definition of culture is very broad. (reference slide: Some Dimensions of Diversity)
How do I identify culturally? By the way I was raised.
How do I identify culturally? By the way I was raised.
Culture: The behaviors, ideas, attitudes, values, beliefs, customs, language, and ceremonies of a people or group that are transferred, communicated, or passed along.
How do YOU identify culturally?
we can all be clueless to those different from us. thus it behooves us to know a little bit about cultures to inform our coaching.
Clueless factor and how it might influence us as coaches
Cultural identity could color your coaching.
It’s this easy to lose a leader in our midst, or drive customers away without knowing…are we doing this unknowingly as coaches?
bank: new Spanish speaking manager puts a sign in the window that Spanish is spoken here…couple who comes in says they came in because of the sign and said they’d never come in before. They thought it was “a bank for white people”
Great stories…one woman who was a leader at church, but at work she put her head down and did her work.
Join us! 512-400-4807 code 2990016# Tom rocks!
SLIDES FOR TODAY’S CALL CAN BE VIEWED HERE: http:// leadingcoachescenter.com/blog/ resources/ are-you-clueless-tom-finn-joins -the-leading-coaches-center-ma stermind-call-today
leadingcoachescenter.com
Tagged as: clueless, culture, diversity, leading coaches center masterind, Mastermind, tom finnIt’s today! Woohoo! TOPIC: Cluing In to Culture; How a Global Workplace Influences Coaches and Their Clients with Tom Finn, author of Are You Clueless? 7 Clues to Profit, Productivity, and Partnership For Leaders in a Multicultural World. We’ve got 30 folks registered so far! Join us! http://bit.ly/jLhXw
thebigquestionseminar.com
Cluing in to Culture: How a Global Workplace Influences Coaches and Their ClientsGET READY!! You are invited to join the next Leading Coaches’ Mastermind Call featuring author Tom Finn on multicultural leadership coaching!
http://leadingcoachescenter.com/blog/leadership/when-coaching-leaders-in-a-global-marketplace-how-clueless-are-youleadingcoachescenter.com
Join the Leading Coaches’ Center for the next Community Mastermind call featuring Leading coach, Tom Finn, author of Are You Clueless? 7 Clues to Profit, Productivity, and Partnership For Leaders in a Multicultural World.
http://www.facebook.com/pages/Leading-Coaches-Center/134526634180?sk=wall&filter=1
1K Club
Ericka
September 17, 2014 at 5:17 am
Good day! This is my first visit to your blog!
We are a group of volunteers and starting a new initiative in a community in the same niche.
Your blog provided us useful information to work on.
You have done a outstanding job!
Ramonita
September 26, 2014 at 6:42 am
Have you ever thought about creating an e-book
or guest authoring on other websites? I have a blog based
on the same ideas you discuss and would love to have you share
some stories/information. I know my readers would value
your work. If you’re even remotely interested, feel free to send me an e-mail.