Every emotion contains information for us that no other dimension of our experience possesses. The information within sadness is that of loss.

Whether our clients say it or not, how they feel about what they bring to us for coaching plays an essential role in the coaching itself.

would not advocate a view that these natural feelings are traumas. Instead, I would look for the most effective ways to validate them, understand them and manage them.

The Speak the Truth 7 Step process is an internal inquiry process that occurs prior to a conversation with another person, a group of people, or simply to uncover personal truth.

The first chapter of Outsmart Your Brain: How to Make Success Fell Easy, by Dr. Marcia Reynolds, lays out the case for being emotionally aware at work. It then goes into how the brain processes input and what triggers emotions. Finally, the chapter includes exercises coaches can use with their clients to help them become emotionally aware as the first …

We’ve all heard the term Emotional Intelligence (or “EQ”) tossed around for a few years now, and many of us may still be perplexed at the entire idea. Here are the four fundamental steps of EQ in a nutshell.

Examine your behavior and identify when and where you may jump the chain – including with frontline workers. What are your triggers - directives that you don’t see being implemented, breakdowns in procedure, waste being generated?