The author during a Marine-led embassy evacuation exercise from the Kuwaiti desert to an awaiting ship in the Persian Gulf. The rise of team-based, collaborative knowledge work in the Post-Digital Age has, in turn, increased the challenges around effective team performance. Today’s teams are frequently global and operate virtually, spanning multiple time zones. Consequently, organizations have increasingly sought team …

Conversational Intelligence® is a revolutionary coaching methodology developed by Dr. Judith E. Glaser, that allows you to leverage the power of neuroscience to create rapid, transformational shifts with your clients. Returning for a third year, Judith will be opening the doors to her 90-minute Immersion Experience on this powerful body of work – at no cost! This is a hugely …

The more I observe human behavior, the more I see how our personal history influences our attitudes and behaviors, providing signposts for future work and direction.

If you find accountability, collaboration, and communication to be issues in your organization, the underlying cause may be a culture of distrust. Trust is the missing ingredient for true employee engagement within an organization.

Being genuinely empathetic to the issues the team is grappling with and providing direct yet respectful feedback is as useful with a group as it is in our individual coaching work.

The truth looks different when viewed from different points of view. One wise man observed, "The main difficulty with a point of view is that we are standing on it!" We all know that, and lie to ourselves about who we really are.

Possibility Deficit Disorder (PDD) is the pervasive and persistent experience of ‘no possibility’ now, and no attractive prospects in the future.

A set of coaching questions are presented that focus on the needs manifest by the men and women who come to us as clients, seeking to better understand and hopefully improve the interpersonal challenges they face in their organizations

Author Frank Sonnenberg provides a downloadable poster listing 55 ways in which to build trust and credibility. © 2011 Frank Sonnenberg. All rights reserved. Here is the beginning of his list to give you a little taste, and you must download the entire poster to see the full list. 1. It takes many years to become an overnight success. 2. …

In a recent conversation a colleague discussed doing motivational speaking. Then she said, “or maybe it’s inspirational.” That got me thinking about a common dilemma that managers and leaders face, “is it my role to motivate or to inspire?” To me, the two terms are very related but have a definite distinction. Motivation is something that comes from within. As …