For the purpose of this study, an AHA moment is defined as the moment when the client has become aware or recognizes the fact that it is highly possible to achieve a goal that is being pursued.
SCOPE OF STUDY
The purpose of the study was to understand the reasons of ‘AHA’ moments and understand the perceived role of AHA movements and their potential implications\ applications in improving the efficacy of coaching”. This study is expected to contribute to the larger question of – What works in coaching.
The following questions underpin the study reported in this paper:
• Occurrence of ‘AHA! moment’ during a coaching session
• The main reason/s for the ‘AHA!’ moment.
• Occurrence of successful outcomes/results (as a result of coaching)
• Reasons for successful outcomes during a coaching session.
METHODOLOGY
The grounded theory approach was used in this study. The study was not based on any pre-conceived theory or assumptions. It was aimed at finding the implications of ‘AHA’ moments in the process of coaching, if any. Review of current literature did not show any significant work being carried out on AHA moments.
Two questionnaires were designed – one for clients and one for coaches. An attempt was made to compare the responses of both the groups to the same question. These two questionnaires were then hosted on the web and responses invited from student and practicing coaches. The invitations were posted in coaching groups on LinkedIn & Facebook and on the ICA forum.
Data collected was then collated and analyzed. Quantitative data was analyzed using a basic spreadsheet program. Analysis of text was done on responses to answers of qualitative / textual questions to understand and highlight any significant information.
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