DISCUSSION
The above study was primarily focused on two aspects – Occurrence of successful outcomes and emergence of ‘AHA’ moments. The study was also aimed at finding the reasons for the emergence or non emergence of the AHA moments and of successful outcomes.
Expectedly, almost all the respondents (clients as well as coaches) reported, the emergence of an ‘AHA!’ moment, as well as successful outcomes due to coaching. Gaining a new perspective was the most important reason quoted by the respondents (50% of the clients, 35% of the coaches). Change in mindset was the next most quoted reason (33 % clients and 32% of the coaches). Notably, none of the coaches quoted recognition of new tools as a reason.
Interestingly, almost an equal number of coaches indicated that they will (38%) and will not (36%) coach to a specific reason. Significantly, in response to the next question, none of the coaches (0%) said that they will coach consciously and specifically for a particular outcome and 81% indicted that they will coach to their existing natural style and model and use the newly gained knowledge as and when required. This in a way contradicts the response to the earlier question and needs to be probed further. However, it may be safe to conclude that new information / knowledge gained from empirical and scientific research will definitely add to the efficacy of the coaching process.
Analysis of the responses to the other important aspect of the study – reasons for successful outcomes confirms the widely held belief that powerful questioning is one of the most important parameter for successful outcomes. Reframing, listening and providing a non-judgmental and trusting space, helping build self awareness and accountability are other commonly quoted reasons.
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