A model of adult change can provide valuable structure for your coaching engagements, bringing awareness to specific areas where blocks or resistance may be occurring and illuminating pathways for deeper exploration.

The International Coach Federation (ICF) developed standards to assure that coaching training programs follow guidelines such as providing mentor coaching to participants.

Taking responsibility for understanding ourselves and mastering the ability to change our behavior to match our values (the definition of integrity) will attract the same from those we manage.

Every coach holds a particular framework when coaching, along with lenses that lay beyond our conscious awareness.

Assuming nothing, we approach the conversation with openness and curiosity, both absolutely essential for a true exploration of the context of the problem

Examine your behavior and identify when and where you may jump the chain – including with frontline workers. What are your triggers - directives that you don’t see being implemented, breakdowns in procedure, waste being generated?