Being genuinely empathetic to the issues the team is grappling with and providing direct yet respectful feedback is as useful with a group as it is in our individual coaching work.

Effective leaders in democratic systems know how to reengage themselves and others when things do not go as planned, when extraordinary natural and man-made disasters present blindsiding obstacles.

Measurement in coaching is critical for many reasons. As a group of practitioners, coaches need to more clearly define the changes they are capable of helping their clients to make.

This extensive annotated bibliography draws on scholarly papers from the behavioural science literature as presented in PsycINFO, Business Source Premier and Dissertation Abstracts International,

Sector: Public Sector – Health Advisory Service Assignment: Inform and Develop Management Information Period: 2011 Background We worked with one of the upper tier senior leaders, an Associate Divisional Director responsible for Governance and Professional Standards where patient safety was paramount. The assignment involved undertaking data analysis on several aspects of the organisation’s activities to help inform and communicate new …

Sector: Public Sector Assignment: Organisation of Back Office, Work Streams, Core Purpose & Project Priorities Period: 2010-2011 Background The highly specialist Team, working within a Directorate in one of the largest organisations in Scotland’s Public Sector, faced enormous challenges in delivering project outcomes against a background of structural change, extremely high volumes of work with regional, national, European & International …

Sector: Software Development Assignment: Values, Branding and Positioning for University Spin Out. Period: 2005 Background The Company had recently spun itself out from a major Scottish University research facility. Having successfully utilised its first round funding to establish a profitable trading platform, the client wished to enhance its marketability to potential second round institutional finance sources by strengthening the understanding …

Sector: Oil & Gas/Energy Assignment: Organisation development of a FTSE listed company. Period: 2005 – 2009 Background The Company had risen rapidly from being AIM listed business to being part of the FTSE 250. Now verging on the edge of the FTSE 100, the company has transformed from a lower tier operator into an extremely well known business which other …

Sector: Not for Profit Assignment: Establishment of Core Values & Core Purpose to Launch a European Centre of Excellence. Period: 2004 Background To assist with the creation & launch of a unique Centre of Excellence, based in Glasgow, to assist businesses in deriving value from their Intellectual Assets (IA). Supported by the Scottish Government & European Union funding, the centre …

Sector: Not for Profit Assignment: Establishment of Core Values & Core Purpose to Develop More Meaningful Communication to existing & potential stakeholders Period: 2007 Background A small niche Charity, based in Scotland, with influence across Europe in developing Social Responsibility through Public Sector Partnerships, required assistance & guidance on how to develop an understanding of its core values & core …