Listening is a culture that may feel new, but it is critical for visioning and taking action. What’s happening now and where do you want to go are questions leaders need to ask and listen for answers.

A series of "animation" questions are posed concern the implications of neuroscience research for the professional of coaching.

The essence of leadership, said Greenleaf, is the desire to serve one another and to serve something beyond ourselves, a higher purpose.

Every coach holds a particular framework when coaching, along with lenses that lay beyond our conscious awareness.

Examine your behavior and identify when and where you may jump the chain – including with frontline workers. What are your triggers - directives that you don’t see being implemented, breakdowns in procedure, waste being generated?

At some point in every training, I ask the question, “When is anger appropriate in the work place?” In every training so far, the response has been, “Never.”  Good to hear; yet, despite this understanding, anger continues to be at least a tolerated behavior in the culture of most organizations. Let’s take a closer look. Anger in the work place …