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Conflict Mastery, Questions to Guide You- A Sample Chapter

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The following questions invite you to consider the ideal moments
that arise for exploring signs of conflict before you and the other person
become involved in an unnecessary negative dynamic.

QUESTIONS
• Based on the concept of platinum moment of choice as
described above, how else might you describe what this
expression means—as you interpret it?
• Try to imagine an interaction about which you are currently
experiencing tension. What was your first internal indication
that discord exists—emotionally, cognitively, or in your
body?
• What makes that indication (your answer to the previous
question) especially disconcerting for you? To what, specifically,
do you attribute that reaction?
• What might have made that a platinum moment for letting
the other person know that you are reacting to something
she or he said or did—or did not say or do?
• In what ways might it have also been a platinum moment
of choice for the other person, if you had raised it with her
or him at that time?
• How might that not have been a platinum moment of choice
for you? In what ways may it not have been platinum for
her or him?
• At what other point or points within the relationship or
before the interaction—or even since—may there have been
platinum moments of choice to do or say something regarding
your sense of the tension between you? What could you
have said or done at one or more of these points? What
makes each of those points platinum?
• What specifically stopped you from saying something?
• Now that you have thought about this, what, in your view,
makes something a platinum moment of choice that you
had not considered before?
• In the future, how will you choose your platinum moments
of choice before acting or reacting?
• What else occurs to you as you consider these questions?
• What insights do you have?

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