• If you do not want to thaw out, why is that so?
• How do you describe what you have observed when the
other person in a conflict with you freezes? What is the
impact on you at these times?
• How do you suppose you might help the other person in a
conflict interaction to thaw out, if you want or wanted to?
What difference might that make?
• Generally, what positive outcomes come from freezing?
What not so positive ones?
• Generally, when you have reacted to being provoked in
other conflict interactions—without freezing—what was
different in that situation or those situations? What did you
do differently? What different outcomes resulted?
• What learning might you apply from your previous experiences
(your answer to the question above) in the future?
What else do you think it would take for you to thaw out, if
you wanted to, when you freeze in response to a conflict?
• What else occurs to you as you consider these questions?
• What insights do you have?
Conflict Mastery, Questions to Guide You- A Sample Chapter
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